safety and security for all
Safety First is Transdev Group’s number one priority. Ensuring the health, safety and security of employees, passengers and the communities that we serve is the basis for the trust our clients, passengers and employees place in us.
Our Health and Safety Policy
Transdev’s Health and Safety Policy sets out our commitment and approach to managing health and safety issues, including the responsibilities of management and employees.
A dedicated organization: the Group Safety Department
The Group Safety Department establishes our policy, monitors its implementation and promotes a positive and proactive safety culture. Each quarter, a consolidated safety report by country is produced. Additionally, a Group report with key indicators highlights improvements. Safety performance is reviewed with the management in each country and action plans are put in place to quickly remedy any non-conformities.
Our safety management system
Transdev Group has designed its Safety Management System (SMS) based on its many years of experience as a transportation operator. It provides a structured management approach for identifying, monitoring and controlling health and safety risks in our operations. Moreover, our operations must comply with the Group’s SMS, which establishes key requirements. These include organization, leadership and commitment. Communication, consultation, documentation and follow-up are required. Finally, measurement, analysis and assessment of safety performance are crucial.
Our SMS is consistent and compatible with the ISO 45001 standard. Regular and rigorous internal and external audits are conducted in all entities to ensure it is effectively implemented.
Health and Safety community
Each year, the Group Safety Department organizes a Health and Safety seminar for all country Safety Directors. This seminar is an opportunity to take stock of performance and highlight a particular theme. In 2023, it tackled the role of managers in promoting and disseminating a culture of health and safety at work. The 28 participants, from 12 countries, attended presentations on Transdev’s health and safety ambitions. In addition, they participated in dedicated programs, collective reflection workshops, and exchanges of best practices.
The 10 Transdev safety principles
These principles are a global initiative created with grass roots participation to identify non-negotiables for Transdev operations. Transdev employees and managers use these ten safety principles to guide their behavior and decision-making.
Partnerships for everyone's safety
Transdev and the French National Guard signed a long-term partnership agreement on December 18, 2023. Although the primary aim of this agreement is to support the operational reserve forces, it also establishes a framework for joint work. It carries out a spirit of public service, as Transdev will facilitate the commitment and availability of its reservist employees.
In 2022, on the International Day for the Elimination of Violence against Women, Transdev France signed a partnership with UMAY. It is a leading mobile app against street harassment, as well as sexist and sexual violence in public areas. This collaboration expands this initiative into public transportation. As a result, it has led to a series of actions, such as:
- training and awareness-raising for employees on providing assistance to victims of aggression or harassment;
- creating designated “Safe Places” (safe places for people in distress) within sales agencies;
- developing features in the app specifically tailored to mobility using public transportation.
